gov.uk loco

Client: gov.uk

Year: 2021

Services: Content audits, User journey mapping

Deliverables: Information Architecture, Start page design


Problem statement

Unlike some other European countries with a strong culture of exporting, UK businesses often need a helping hand. They think of exporting as difficult, and they’re unsure where to start.

That's where great.gov.uk comes in, but the site lacked a clear way for users to explore export opportunities based on their specific products.

Project brief

great.gov.uk is a website made to help small businesses export goods worldwide.

We were asked to design a new service where users can quickly and easily compare data for different global markets, tailored to their products.

User needs

As a small or medium-sized UK business

I want to easily uncover reliable export data on different markets

so that I can make an informed decision about where to export my product

Phase 0: Start page

While our Product Manager gathered trade data from across government departments, we worked on the start page that gives reassurances on the quality of the data and prompts users to add a product.

Phase 1: Product search